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Overview

A Goal is an accountability automation: you set a target for a store metric over a date range, and app tracks your progress and sends alerts as you approach — or fall behind — the target. Goals turn a number you care about (“$50,000 in revenue this quarter”) into proactive nudges delivered to your hub, so you never have to remember to check. Goals are a Free / Pro / Max feature and live under the Automations section alongside Triggers and Reports.

What you can track

MetricMeasures
RevenueTotal sales since the goal start date
Order countNumber of orders since the start date
New customersFirst-time buyers since the start date. A record is counted when a customer places their first-ever order within the period.
AOVAverage order value over the period
Each goal has a target value, a start date, and an end date. Progress is measured cumulatively from the start date using Shopify’s analytics engine.

Alert Types

A goal can send three kinds of deterministic alerts:

Milestones

Fires once each as you cross 25% / 50% / 75% / 100% of the target. Choose which milestones to enable.

Pace Warning

Alerts when your actual progress trails the expected linear pace by more than 10 points — so you know early if you’re behind. Throttled to once per 7 days.

Weekly Check-in

An optional weekly progress snapshot for the duration of the goal.

Completion

The goal is marked completed the moment progress reaches 100%, regardless of which milestone alerts are enabled.
Goals are evaluated once per day at 08:00 UTC.

Lifecycle

scheduled  →  in_progress  →  completed   (target reached)
                          └→  failed       (end date passed without hitting target)
  • Scheduled — the start date hasn’t arrived yet.
  • In progress — actively tracking; alerts may fire.
  • Completed — target reached.
  • Failed — the end date passed before the target was met.

Creating a Goal

  1. Click Create Automation → choose the Goal tab.
  2. Pick a template or Blank.
  3. Set the Title.
  4. Choose a Metric (Revenue / Order count / New customers / AOV).
  5. Enter the Target value.
  6. Pick a Start date and End date.
  7. Choose which milestone alerts to enable (all on by default).
  8. Toggle Pace warning and Weekly check-in as desired.
  9. Select a Hub and its channels/recipients.
  10. Save.
Use Fire (test) to send a one-off progress snapshot without affecting the goal’s saved state.

Limits

PlanActive Goals
Free1
Pro5
MaxUnlimited
Only active goals count toward the limit. See Pricing.