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Overview

The History page shows a log of every notification Alius has attempted to send. Each entry records what was sent, when, to which hub and recipient, and whether it succeeded.

Notification Statuses

StatusDescription
SentThe notification was delivered successfully
FailedThe delivery attempt failed (see the error message on the entry)
ScheduledA batched notification is pending its send window (see Schedule Types)

Log Entry Fields

Each entry in the history log contains:
FieldDescription
Trigger titleThe name of the trigger that fired
Trigger typeThe event type (e.g., order created, product updated)
HubThe notification hub used: Slack, Email, or Telegram
RecipientThe specific channel, email address, or Telegram chat
Message previewA short preview of the notification content
TimestampWhen the notification was created
Error messagePopulated only for Failed entries — the error returned by the hub

Filtering

The history log can be filtered along three dimensions simultaneously:
FilterOptions
StatusAll · Sent · Failed · Scheduled
TypeAll · Products · Orders · Customers · Returns · Cart
SearchFree-text search on trigger title
Filters are applied in combination — for example, you can search for failed notifications from order triggers.

Sorting

Results can be sorted by:
  • Date (newest first by default)
  • Hub (Slack / Email / Telegram)
  • Status

Pagination

The history log displays 25 entries per page by default. Use the pagination controls at the bottom of the page to navigate through older records.

Failed Notifications

When a notification fails, the entry’s error message field shows the reason returned by the hub (e.g., invalid token, channel not found, rate limit exceeded). Use this to diagnose delivery issues with your integration. Common causes:
  • Slack: Bot token revoked or bot removed from channel
  • Email: Recipient address bounced or recipient is inactive
  • Telegram: Chat ID no longer valid, or repeated rate-limit failures after retries exhausted